;followupThe follow-up
Pick up a conversation without starting from scratch.
Hi [name], Thanks for our conversation about [topic]. Here’s the next step we agreed on: [next step]. Would [day] work for you? [sign-off]
GMAIL CANNED RESPONSES WITH KEYESPRESSO
The follow-up. The introduction. The answer you sent yesterday. Give your everyday Gmail replies a shortcut, then spend your attention on the person reading them.
WORDS YOU CAN START WITH
Copy an example and replace the bracketed details.
Save it as a snippet to give it a shortcut.
;followupPick up a conversation without starting from scratch.
Hi [name], Thanks for our conversation about [topic]. Here’s the next step we agreed on: [next step]. Would [day] work for you? [sign-off]
;introMake it clear who is meeting whom, and why.
Hi [name], I’d like to introduce you to [person], who works on [area]. You both mentioned [shared interest], so I thought it would be useful to connect. I’ll leave you two to take it from here.
;checkingGive a stalled thread a specific next step.
Hi [name], Checking back on [topic]. Is [next step] still useful, or has the priority changed? Happy to adjust the plan.
Bracketed details are editing prompts, not automatic data lookups. In KeyEspresso, add fill-in fields when you save the snippet.
CHOOSE THE RIGHT STARTING POINT
Gmail lets you save and reuse email templates. Start there if you mainly need a saved message inside Gmail.
Read the official guide ↗KeyEspresso gives reusable passages their own shortcuts and fill-in fields. Keep a personal or shared library for writing across supported browser fields, rather than hunting for an old email.
KeyEspresso for Sales ↗MAKE IT PART OF YOUR DAY
Save a reply you write often and give it a shortcut such as ;followup.
Open a new Gmail compose window in Chrome. Type the shortcut in the message body.
Add the details, review the message and send it yourself. Try Undo before relying on a new snippet.
CURRENT BETA SUPPORT
We verified a plain-text shortcut in a fresh Gmail compose window, followed by one keyboard Undo, with the signature preserved. Replies, pop-out windows and every formatting combination have not yet been verified.
For a field that won’t expand, copy the snippet from KeyEspresso and paste it manually. Your messages remain yours to review and send.
Troubleshoot site access and shortcuts ↗A FEW GOOD QUESTIONS
Both start from saved text. Gmail Templates is the native option for saved emails. KeyEspresso adds a separate snippet library with shortcuts and fill-in fields for supported browser editors.
No. Copying an example or expanding a snippet does not send an email. You review the message and choose Send in Gmail.
These guides cover the KeyEspresso Chrome extension on desktop. They do not describe a Gmail mobile integration.
KEEP THE PART THAT WORKS
ANOTHER TAB. THE SAME GOOD HABIT.
Turn a good conversation into a clear next step.
Salesforce Quick TextReuse the answer. Keep the care.
Zendesk macrosKeyEspresso is an independent product, not affiliated with or endorsed by Gmail.